Privacy Policy

How Make Tape protects your information.

Make Tape MSO LLC (“Make Tape,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, and protect information submitted through maketape.fit and through our clinic at 500 East Main Street, Norfolk, VA 23510.

Information We Collect

Waitlist and contact forms: When you submit a waitlist or contact form, we collect the name, email, phone number, branch of service, and base information you provide. This information is used solely to contact you about Make Tape services.

Clinical information: If you become a patient, we collect medical-history information relevant to determining candidacy for the BCA Ready Protocol. Protected Health Information (PHI) is maintained under HIPAA and stored separately from marketing data.

Website analytics: We may use privacy-respecting analytics to understand how visitors use maketape.fit. We do not sell browsing data or use it for behavioral advertising targeting.

How We Use Information

We use information you provide to respond to your inquiry, schedule appointments, provide clinical services, and send you information you have requested (such as an opening-day discount code). We do not sell, rent, or trade your information to third parties.

We do not communicate with your command, your medical officer, or your chain of command. Clinical records are kept confidential under HIPAA.

Data Retention and Security

Marketing data (waitlist submissions, contact-form entries) is retained for as long as you remain interested in our services or until you request deletion. Clinical records are retained according to Virginia medical-records law. We use industry-standard safeguards to protect all information we hold.

Your Rights

You may request a copy of the information we hold about you, correct inaccurate information, or ask us to delete your marketing information at any time. To make a request, email info@maketape.fit or write to us at 500 East Main Street, Norfolk, VA 23510.

Contact

Questions about this policy can be sent to info@maketape.fit or (757) 505-1906.

This policy is a working draft. Prior to live launch, Make Tape MSO LLC will have this Privacy Policy reviewed by qualified legal counsel to ensure full compliance with applicable federal and Virginia state law.